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Make Sure that a great first impression will be made in their mind during their first week.
First impressions in the workplace really matter to new hires. New employees can begin to formulate impressions about organizations from the get-go, influencing their decision to stay with the company in the long term. Poor onboarding experiences can lead to unnecessary and preventable turnover, the cost of which can be as much as twice the employee’s annual salary.
It’s difficult to measure whether your onboarding efforts are succeeding or not. At Microsoft we hire 3 thousand people every year.
In an effort to better understand what we thought of as “early attrition,” we started to simply ask employees about their experiences. We created a survey and reached out after their first week and then again after 90 days to learn about new hires’ experiences and first impressions of Microsoft.
From the survey, we learned that the little things matter most to new hires — like having a working computer and immediate access to the building, email, and the intranet on day one. We internalized a common goal: Make sure new employees are productive on day one.
Delving deeper, we wanted to understand how employee’s early behaviors impact the engagement of approximately 3,000 new hires.
We learned that it’s critical for a new employee to have a one-on-one meeting with their manager during their first week.
Those who had the meeting had an early growth in three key areas.
First, they tended to have a 12% larger internal network. This is important because employees who grow their internal network feel that they belong and may stay at the company longer.
Second, they had higher-quality meetings. Higher-quality meetings have fewer layers of management in attendance, fewer attendees who send emails during the meetings, and fewer attendees in total, and they tend to be shorter, too.
Third, they spent nearly three times as much time collaborating with their team as those who did not have a one-on-one.
Don’t underestimate the power of onboarding and one-on-one meeting during a person’s first week.
This post is also available in: Persian
